Page Negative Feedback refers to the total number of instances where users express dissatisfaction, disapproval, or other negative sentiments towards a specific page or its content.

KPI Definition

"Page Negative Feedback" in a social media KPI sheet refers to the quantified instances where users express dissatisfaction, disapproval, or other negative sentiments towards a particular page or its content. This metric encompasses actions such as hiding posts, reporting content as spam, or unfollowing the page. It serves as a critical indicator of audience sentiment and satisfaction, highlighting areas for improvement in content strategy, engagement tactics, and overall brand perception management.

Business Value

Getting Negative feedback is not a good sign for your business. This could mean people are not liking your content.