Marketing KPIs
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Page Actions Post Reactions Sorry
Page Actions Post Reactions Sorry
Post Reactions Sorry indicates instances where users express regret or apologies in response to content, reflecting negative sentiment or reactions.
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"Sorry" in Page Actions/Post Reactions indicates a remorseful or sympathetic response towards content or situation.

KPI Definition

“Post reactions sorry” may not be widely applicable because there is no specific sorry reaction available. Instead, most social media analysts focus on the more common reactions i.e. likes, comments, shares or the overall sentiment expressed through various reactions.

Business Value

Sorry reaction means people are not liking the content your business is pushing

Movement Direction

Sample Formula

Sum of the total number of sorry reactions on all your posts

Should Aim For
1
You typically want to aim for positive engagement metrics such as likes, shares, comments, and positive reactions.
2
3
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Page Impressions Organic Unique
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Page Negative Feedback
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Page Negative Feedback Unique
This metric excludes duplicate occurrences from the same user, providing insight into the diversity and breadth of negative feedback received.
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